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Privacy Policy

We are committed to protecting individual privacy and securing the personal information made available to us when you visit This privacy policy describes our practices in connection with personal information we collect through the website, how we use and protect that personal information as well as your rights in relation to this information. Personal information is information or a combination of pieces of information that could reasonably allow you to be identified ("personal information") please read this policy before visiting the website or before providing any personal information to us. If you do not agree to these terms and conditions, you should immediately discontinue any use of this website. By using the website and providing us with personal information, you acknowledge that we may collect, use and disclose your information, including your personal information in the way described in this privacy policy. Also note that this privacy policy and terms and conditions may change from time to time and it is your responsibility to check for such updates. The last revision date for this privacy policy and terms and conditions is set forth below.

This Website is owned and operated by Inteko d.o.o, Slap 3e. 5271 Vipava, Slovenia, EU. Your use of this Website is subject to the following terms and all applicable laws.

No Collection of Personal Information for Browsing Purposes. Unless otherwise specified in this Policy or in our Cookie Policy, the Site Owner does not collect Personal Information about you unless specifically and knowingly provided by you, either by ordering products or through downloads or subscriptions to a specific online service, including subscription to promotional emails.

Purpose of Collection of Personal Information. We collect Personal Information from you when you voluntarily provide it to us. It can be in connection with your purchases on the Website, your subscription to emails and newsletters, your reviews of our products, your participation to contests and any other type of activities for which you would need to provide your information. The provision of your Personal Information is voluntary; we do not collect Personal Information when you visit the Website, unless specified in this Policy or in our Cookie Policy. You can choose not to provide certain information, but then you might not be able to take advantage of certain of our products or services.

Collection and Use of Information. The Site Owner obtains its information about you directly from you. Depending on the type of product or service requested, the Site Owner may require information such as your name, address, shipping address, email address, telephone number, or credit card number and other additional Personal Information. Personal Information will be collected only for the purpose of fulfilling the specific request for information or for products or services requested at the time the information is collected unless you specifically consent, at the time, to another use of your personal information.

We may use your Personal Information in order to: (1) process your orders; (2) contact you to confirm your order, including sending you emails to acknowledge your order and confirm your order status and shipment or if there is a difficulty in completing or shipping your order; (3) respond to your requests (4) administer contests and other promotions in which you participate (5) improve your customer experience (6) enforce this Privacy Policy or the Website Terms of Use, and where you have specifically consented or requested us to do so (7) to send you newsletters (8) to send you promotional emails and (9) to inform you of new products, services and offers.

In addition, we collect other information that is not Personal Information, including IP addresses, aggregate user data, site usage information, and browser type to help diagnose problems with our server, manage and improve this Website, track usage, and for security and monitoring purposes. This information aids us in merchandizing and improving the design and layout of this Website. This non-personal information does not identify you personally.

We do not retrieve any information from your personal computer and will not disclose any of your personally identifiable information except when the Site Owner has your express consent or under special circumstances, such as when the Site Owner believes in good faith that the law requires it to do so.

The Legal Basis on Which We Use Your Personal Information. We must have a legal basis to process your Personal Information. In some cases this may be to fulfill our contractual obligations to you, for example to process your orders, or contact you with order information.

We may also process your Personal Information to meet our legitimate interests, for example, to understand how you use our services and to derive knowledge from that to enable us to develop new services and to improve your customer experience. When we process Personal Information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

We may obtain your consent to collect and use certain types of Personal Information when we are required to do so by law (for example, in relation to the use of cookies and tracking technologies). If we ask for your consent to process your Personal Information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Policy.

We may also process your personal information to comply with our legal obligations, for example, to comply with applicable tax/revenue laws, resolve disputes or enforce our agreements.

Sharing and Use of Information Except as Disclosed in this Privacy Policy. We do not share or sell your Personal Information. We may share your information, including your Personal Information, with companies that are affiliated with us (e.g. companies operating in the fields of data analytics, digital marketing and consumer experience), in order to help us to manage and maintain the Website or to deliver the products, services or information you request. We may share your information, including your Personal Information, for many reasons, including without limitation, facilitating some aspects of our Site, sending email, fulfilling purchase requests, delivering orders, processing credit cards and payment information, verification, fraud prevention, credit card authorization, serving, customizing or delivering marketing material, and auditing. These companies may be supplied with or have access to your Personal Information and non-Personal Information solely for the purpose of providing these services to us or on our behalf. We have agreements with these companies that prevent them from using your Personal Information for any purpose other than what we require them to do with it. These companies may process and store your Personal Information. In the event that your Personal Information is processed or stored in the United States, the United States government, courts, and law enforcement and regulatory agencies may be able to obtain your Personal Information through the laws of the United States without prior notice or consent. We may disclose your personal information in special circumstances where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who we believe is in violation of our rights. We may also disclose the information for administrative and other purposes that it deems necessary to maintain, service, and improve our products and services or in the event that all or substantially all of our assets are acquired by a third party. Additionally, there may be instances when we may disclose Personal Information without prior notice or consent in order to (1) protect the legal rights of Inteko d.o.o. and its affiliated companies, their employees, agents and contractors; (2) to protect the safety and security of visitors to our site; (3) to protect against fraud or for risk management purposes; (4) in the event that all or substantially all of Site Owner's assets are acquired by a third party. Because the Website links to social media sites, and from time to time may include third-party advertisements, other parties may collect your personally identifiable information about your online activities over time and across different websites when you visit this Website.

We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place please contact us at the details below.

Information Retention. We will retain your information only for as long as is necessary for the purposes set out in this policy, or as needed to provide services to you. Site Owner will retain and use your information to the extent necessary to comply with legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files that are only used in the event an order is abruptly ended. These log files are generally retained for a brief period of time, except in cases where we are legally obliged to retain them for longer periods.

Cookies and Analytics Tools. Please see our cookie police here

Your Rights over Your Personal Information. You have certain rights regarding your personal information, subject to local law. These include the right to access your Personal Information, rectify the information we hold about you, erase your personal information, restrict our use of your personal information, object to our use of your personal information, receive your information in a useable electronic format and transmit it to a third party (right to data portability) and lodge a complaint with your local data protection authority. If you would like to discuss or exercise such rights please contact

We encourage you to contact us to update or correct your Personal Information if it changes or if the Personal Information we hold about you is inaccurate.

We will contact you if we need additional information from you in order to honour your requests.

Security and Risks Related to Internet. This Website has security measures in place to help protect the loss, misuse and alteration of the information under the Site Owner's control. This Website uses no encryption (data scrambling) on certain portions of this Website, but uses encryption on portions where you are transmitting financial information, such as credit card information. When you are on any website that asks you for confidential information, you should check to see if the information being transmitted is encrypted in order to increase the security of your information. Although every effort is made to ensure no one else will view, seize or obtain your Personal Information, complete confidentiality and security is not yet possible over the Internet. Any unencrypted email communication over the Internet is not secure or confidential, and is subject to possible interception, loss and alteration. The Site Owner, its agents, administrators, employees and affiliates may not be held liable for any damages you or anyone else may suffer or incur as a result of the transmission of confidential or sensitive information over the Internet, and all such communications will be made at your own risk.

Monitoring. The Site Owner may, from time to time, monitor access to, use of and other activities relating to this Website for the purposes of maintenance of this Website, reviewing proper and legal use of this Website and security-related issues. The Site Owner may intervene in relation thereto but does not make any representation or warranty that it will do so. You hereby consent to any such monitoring and intervention.

Hyperlinks to Other Sites. This Website may contain hyperlinks to other sites. The Site Owner is not responsible for the privacy practices or the content of such websites and any information that you provide to such other websites shall be subject to the privacy policies of the owners of such other websites.

Use of Personal Information by Employees of the Site Owner Certain employees of the Site Owner or of its affiliates will be provided with information about you in order to provide services or information that you have requested regarding specific products or services. These employees are instructed to use strict standards of care in handling your personal and confidential information.

You hereby expressly consent to the disclosure by the site owner of your personal information transmitted through this website to the site owner's employees and to the site owner's affiliates' employees in order to allow them to provide you with the products and services that you may request. You have the right to withdraw your consent at any time.

Information about Products and Services. The Site Owner may occasionally send you email messages about products and services where you have specifically consented to receive such information. If you do not wish to receive such mailings, you may do so by cancelling your subscription to such email messages by contacting the Site Owner at

Children's Policy. We do not knowingly collect Personal Information from children under the age of 18. Please do not allow children under the age of 18 to provide any Personal Information through this Website. If we learn that a child under the age of 18 has provided Personal Information in violation of our Privacy Policy, we will delete that information as soon as practical. If you learn that a child under the age of 18 has provided Personal Information to us, please send us an email at so we can delete this information.

Severability. If any provision hereof is held illegal, invalid or unenforceable by any competent authority in any jurisdiction, such illegality, invalidity or unenforceability shall not in any manner affect or render illegal, invalid or unenforceable such provision in any other jurisdiction or any other provision hereof in any jurisdiction.

Modification of this Privacy Policy. We may modify, alter or otherwise update the Privacy Policy applicable to this Website, in our sole discretion, from time to time, by updating this posting. The date of the last modification will appear at the bottom hereof. We will provide additional notice in advance (e.g., a disclaimer on our website or an email to subscribers) if material changes are being made, specifically if we make significant changes to how we handle Personal Information. You should review this Privacy Policy each time you access and use this Website. Your access and use of this Website constitutes irrefutable evidence of your consent to be bound by these terms and conditions.

Jurisdiction. This Website is controlled and operated by the Site Owner Inteko d.o.o., Slap 3e, 5271 Vipava, Slovenia, Europe.

Contact Information. All complaints and requests for access to, or modification or destruction of personal information may be made to Site Owner's Privacy Officer who can be reached by any of the following means:

Mail: Inteko d.o.o., Ustje 86, 5270 Ajdovscina, Slovenia, EU

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of the country in which you are a resident.

Date: 29.01.2020


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